Contact Us


Head Office/Registered Address (BOP)

BOP Tower, 10-B,Block E-II, Main Boulevard Gulberg III Lahore

UAN : 111-200-100
Tel : (042) 35783700-10
Fax : (042) 35783713-35783975

Main Branch, Lahore

Chief Manager

Tel : (042) 99200419-99200187
Fax : (042) 99200351

Learning and Development Centre

2nd Floor, BACHS Building, Bedian Road, Lahore Cantt.
Tel : (042) 37167782

Branchless Banking

Khidmat Card

Tel : 042-111-333-267
Email : khidmatcard@bop.com.pk

Retail Finance Division

Tel : (042) 99268090

Address of all Branches with Phone numbers

Address of all Branches with Phone numbers View

Focal Persons for attending grievances/complaints of general public including Politically Exposed Persons (PEPs) against discriminatory practices at banks

Name of Designative Person: Raqia Mansoor Malik
Designation: Unit Head Complaint Management Unit
Department: Complaint Management Unit
Mailing Address: Complaint Management Unit, 7th Floor, Big City Plaza, Near Liberty Round About, Gulberg II, Lahore
Email:complaints@bop.com.pk
Officer Phone Number: 042-35871176


Name of Designative Person: Muhammad Rizwan Qureshi
Designation: Manager banking Mohtasib
Department: Complaint Management Unit
Mailing Address: Complaint Management Unit, 1st Floor, 6E, 9th lane Zamzama commercial,Phase 5, DHA , Karachi
Email: Rizwan.qureshi@bop.com.pk
Direct Line: 021- 35862377


The State Bank of Pakistan (SBP)

Designation: The Joint Director
Department: Special Unit, Consumer Protection-Department
Mailing Address: State Bank of Pakistan,.1.1. Chundrigar Road Karachi
Email: CPD.HelpDesk@sbp.org.pk
Phone: 021-99221935
Fax: 021-99218160

Bop Helpline

Tel : (042)-111 267 200

        (021)-111 267 200


Credit Card Helpline

Tel : (042)- 111-297-200

Lead Coordinators & Designated Officers for the Facilitation of IT Based Exporters / Freelancers

Officer Name Role Designation Contact Email ID
Khawaja Aamir Mahmood Lead Coordinators Department Head Export 042-36316907 kh.aamir@bop.com.pk
Saira Chaudhry Lead Coordinators Manager Export 042-36316902 saira.ch@bop.com.pk
Hameed uddin Designated Officers Manager Export TPC Karachi 021-35351126 hameeduddin@bop.com.pk
Ahmad Raza Khokhar Designated Officers Unit Head TPC Sialkot 052-4291704 ahmad.khokhar@bop.com.pk
Ghulam Abbas Bhutta Designated Officers Unit Head TPC Multan 061-4543461 ghulam.abbas.5286@bop.com.pk
Hafiz Bilal Iftikhar Designated Officers Unit Head TPC Faisalabad 041-8732849 bilal.ifti@bop.com.pk
Nuzhat Amir Designated Officers Unit Head TPC Rawalpindi 051-5120616 nuzhat.amir@bop.com.pk
Tariq Mahmood Designated Officers Unit Head TPC Islamabad 051-2604489 t.mahmood@bop.com.pk
Bilal Khan Lodhi Designated Officers Unit Head TPC Bank Square Lahore 042-37249471 bilal.lodhi@bop.com.pk
Muhammad Talha Naeem Designated Officers Manager TPC Taqwa Islamic Lahore 042-35862376 talha.naeem@bop.com.pk
This page was last updated on: February 9, 2024 10:45:00 AM
Top